Case Study: How Binghamton University Streamlined Final Exam Scheduling with Infosilem

Client Overview 

Institution: Binghamton University
Department: Office of Course Building
Role: Gina McMahon, Associate Director of Course Building and Campus Administrator 

Binghamton University, a leading public research institution, is known for its academic rigor and large student body. Behind the scenes, its Course Building office is responsible for one of the most logistically complex operations on campus: creating and managing the final exam schedule. 

As the Associate Director of Course Building, Gina McMahon oversees this process and ensures that exam schedules comply with faculty senate rules while accommodating thousands of student registrations each term. 

 

The Challenge 

Before Infosilem, Binghamton’s final exam scheduling process was highly manual. The team relied on paper forms and Excel spreadsheets to collect, verify, and assign exam information. 

“We were manually inputting all of our data for final exams,” Gina explained. “It was a time-consuming process that extended how long it took for us to release the final exam schedule. We were always under a time crunch, and it left little room to focus on other responsibilities in the department.” 

This approach also increased the risk of human error. Each semester, staff had to double-check entries line by line to ensure no student was scheduled for overlapping exams and that every faculty request followed senate rules. Despite their best efforts, inconsistencies could slip through. The system simply wasn’t scalable for the university’s size and complexity. 

The Course Building team began searching for a modern solution that could streamline scheduling, maintain accuracy, and integrate existing academic data. They needed a tool that could handle both faculty governance requirements and student registration patterns seamlessly. 

 

The Solution 

A web search led Gina and her colleagues to Infosilem. “We were looking for a system that would allow us to also take into account student registration,” she recalled. “A web search brought back Infosilem, and it met all of our needs.” 

From the first implementation, Infosilem addressed Binghamton’s most pressing challenges. The platform automated much of the manual data entry, reducing the reliance on spreadsheets. It also introduced built-in validation features to flag conflicts and inconsistencies early in the process. 

For the first time, the scheduling team could see how changes to one department’s exams might affect others in real time. This allowed for better collaboration across campus and faster decision-making. 

“Using Infosilem brought a lot of time back into our lives,” Gina said. “It checked for any inconsistencies or errors that we might not have seen before. It made a huge difference in the quality and speed of our work.” 

 

The Results 

With Infosilem, Binghamton University completely transformed its approach to final exam scheduling. 

The time once spent on repetitive manual tasks was redirected toward more strategic priorities within the department. The scheduling process became faster, more accurate, and far less stressful for the staff involved. 

“It gave us time back,” Gina emphasized. “That meant we needed a shorter window to release the final exam schedule, and we could focus on other things in the department.” 

The team also noticed improvements in cross-departmental communication. Because Infosilem provided clear visibility into scheduling data, potential conflicts could be identified and resolved earlier. Faculty and students benefited from a more organized, reliable, and timely exam schedule each term. 

According to Gina, “Everything that we see and use has been great. I feel like we’re always learning something new that our university needs from us as the schedulers on campus.” 

 

The Recommendation 

When asked if she would recommend Infosilem to other institutions, Gina’s response was immediate. 

“Absolutely, in a heartbeat,” she said. “Infosilem has completely changed how we approach final exam scheduling. It’s made our process faster, more accurate, and much more manageable. Everything about it has been great for our team and for the university as a whole.” 

 

Conclusion 

For Binghamton University, Infosilem has become an essential tool for ensuring that one of the most complex academic processes on campus runs smoothly. What was once a labor-intensive and stressful task is now an efficient, accurate, and transparent system. 

By automating scheduling, integrating data from across campus, and maintaining compliance with university rules, Infosilem has helped Binghamton reclaim valuable time and improve the overall experience for both staff and students. 

As Gina reflected, “It’s not just that it saves us time—it’s that it gives us confidence in our schedule. We know it’s right, and we know we can deliver it on time. That’s made all the difference.”